My staff and I can assist you with questions regarding the United States Military regarding any problems you may be having. If you have been working with the applicable branch of service and have encountered problems, we might be able to help. If you have questions that have not been addressed here or would like help with a military matter, please print out my Authorization Form and contact my district office.

Also, please see the Frequently Asked Questions (FAQs) section of the Department of Defense website in addition to the information below.

How can I request military records?

National Personnel Records Center
9700 Page Avenue
St. Louis , MO, 63132
1-866-272-6272 VOICE TOLL-FREE
314-801-0800 VOICE
314-801-9195 FAX
Hours of Operation: 7:00 AM. to 3:45 PM. CST, M-F
Website: http://www.archives.gov/facilities/mo/st_louis/military_personnel_records/standard_form_180.html

Website for DD-214s: http://www.archives.gov/veterans/military-service-records/dd-214.html

How do I contact my local Defense Finance and Accounting Service (DFAS) office?

The Defense Finance and Accounting Service (DFAS) is the accounting firm of the Department of Defense (DoD). DFAS is also the world’s largest finance and accounting operation. Service members, Military Civilian Employees and Retirees can resolve various pay issues by contacting DFAS.

For Army members the numbers are:

For Navy members the numbers are:

For Air Force members the numbers are:

For Marine Corps members the numbers are:

For Civilian employees the number is: 800-538-9043

Coast Guard pay inquires for Active Duty, Reserve, Retired personnel are handled by the Coast Guard Personnel Service Center.

For Coast Guard members the numbers are: 866-PSC-USCG (777-8724) or (785) 339-2200 7am - 4pm CST M-F

http://www.uscg.mil/hq/psc/customerservice.htm

How do I access an application for correction of military record?

http://www.dtic.mil/whs/directives/infomgt/forms/forminfo/forminfopage2137.html

How can I get my military awards and medals replaced?

Request for the issuance or replacement of military service medals, decorations, and awards should be directed to the specific branch of the military in which the veteran served.

Medal & Award Request Offices

• Army
• National Personnel Records Center
  Medals Section (NRPMA-M)
  9700 Page Avenue
  St. Louis, MO 63132-5100
• Navy
• Bureau of Naval Personnel Liaison Office Room 5409
  9700 Page Avenue
  St. Louis, MO 63132-5100
• Air Force (including Army Air Corps & Army Air Forces)
• National Personnel Records Center
  Air Force Reference Branch (NRPMF)
  9700 Page Avenue
  St. Louis, MO 63132-5100
• Marine Corps
• Bureau of Naval Personnel
  Liaison Office Room 5409
  9700 Page Avenue
  St. Louis, MO 63132-5100
• Coast Guard
• Bureau of Naval Personnel
  Liaison Office Room 5409
  9700 Page Avenue
  St. Louis, MO 63132-5100

However, please note that for Air Force, Army Air Corps, and Army personnel, the National Personnel Records Center (NPRC) will verify the awards to which a veteran is entitled and forward the request with the verification to the appropriate service department for issuance of the medal.

In general, there is no charge to replace a medal or award. The processing time for replacement varies depending upon which branch of the military is sending out the replacement.

The Standard Form 180 (SF-180), "Request Pertaining to Military Records," is recommended for requesting medals and awards. It is important to provide as much information as possible on the form before submitting it to the appropriate branch. You can download the form by visiting vetrecs.archives.gov.